JUPITER RESEARCH

QUALITY CONTROL

In light of recent distressing news around e-cigarette and vaping products, Jupiter Research would like to state our ongoing commitment to consumer safety and the highest-level manufacturing processes. Most of this news revolves around non-compliant and black-market products. We want to reassure you that all Jupiter products adhere to the highest standards of quality, reliability, and safety in the industry.

Our vaporization hardware is manufactured with CCELL® technology and our suppliers follow all ISO and GMP guidelines. Jupiter hardware components pass stringent testing, including evaluations for heavy metals per state regulations. At no point in the manufacturing process of hardware does Jupiter use cutting agents or potentially harmful additives.

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JUPITER RESEARCH

QUALITY CONTROL

In light of recent distressing news around e-cigarette and vaping products, Jupiter Research would like to state our ongoing commitment to consumer safety and the highest-level manufacturing processes. Most of this news revolves around non-compliant and black-market products. We want to reassure you that all Jupiter products adhere to the highest standards of quality, reliability, and safety in the industry.

Our vaporization hardware is manufactured with CCELL® technology and our suppliers follow all ISO and GMP guidelines. Jupiter hardware components pass stringent testing, including evaluations for heavy metals per state regulations. At no point in the manufacturing process of hardware does Jupiter use cutting agents or potentially harmful additives.

CURRENT

CONSUMER ALERTS

According to the latest data released by the US Centers for Disease Control and Prevention (CDC), vitamin E acetate has been identified as a chemical of concern among people with e-cigarette, or vaping, product use associated lung injury (EVALI). Until the relationship of vitamin E acetate and lung health is better understood, vitamin E acetate should not be added to e-cigarette, or vaping, products.

As of November 14, reports on most of the cases are linking the outbreak to prefilled cartridges containing THC, particularly those obtained off the street or from informal sources (e.g. friends, family, or in-person or online illicit dealers). These products are often produced and distributed illegally without any regulatory oversight. Therefore, there is a high possibility the ingredients in these counterfeit products can include potentially harmful additives or cutting agents.

A MESSAGE FROM

JUPITER RESEARCH

As a leader in the industry, Jupiter Research is committed to aiding any governing bodies as needed. Consumer safety and product satisfaction have been, and will always be, our guiding principles. Even while legislative requirements did not fully exist, we proactively tested and will continue to test each component we produce. We believe this is an opportunity for regulatory bodies to put in place rigorous regulations that prioritize public health, raise safety standards, and eliminate unsafe products.

We encourage our customers to verify the authenticity and safety of suppliers at every point in the supply chain. Consumers should purchase compliant, tested products directly through licensed retailers only. Additionally, consumers should not modify or add any substance to prefilled, ingredient-containing products.

Frequently Asked Questions

Frequently Asked Questions

Safety data sheets are available to legal and authorized cannabis companies seeking additional information. Please contact info@jupiterresearch.com or your Account Executive with any questions.

Jupiter Research devices and cartridges utilize CCELL® technology, a leading manufacturer of vaporizer devices and cartridges based in Shenzhen, China. As a designer, developer, and distributor of hardware and technology, Jupiter products are designed in the U.S. (Phoenix, AZ) and manufactured in the high-tech Chinese hub of Shenzhen.

 

Our growing team of nearly 40 individuals in engineering, marketing and operations, product development, sales, and short-run print production operates at Jupiter Research headquarters located in central Phoenix. Additionally, Jupiter has remote staff throughout the U.S., Canada, Europe, and China.

In Shenzhen, the Jupiter Research team includes quality assurance specialists, project managers, and liaisons helping to oversee production for our customers. Full manufacturing operations reside in Shenzhen, China.

No. Jupiter Research manufactures vaporization hardware and partners with legal and authorized businesses extracting natural plant-based oil that fill, seal, and deliver cartridges to legal and authorized retailers.

No. Jupiter Research cartridges and power supplies are not to be used for tobacco derived products.

No. At no point in our supply chain does Jupiter Research utilize Vitamin E acetate nor do we recommend its use to customers. We sell our cartridges and pods empty of ingredients to legal and authorized businesses extracting natural plant-based oil. We do not advise on formulations or extraction processes, and highly recommend our customers consult experts to craft oil compliant to state and national regulations. 

We consider the safety of our devices and cartridges of the utmost importance and we will continue to do everything in our power to ensure our products are as safe as possible for our customers. We use materials compliant with Food and Drug Administration (FDA) rules and regulations for the parts that come in contact with oil or the customer. We test all of the wetted components in our cartridges per FDA food-grade standards.

Yes. Our engineering team works with CCELL® to conduct tests showing the safety of the ceramic used in all our products (cartridges, all-in-ones, and pods). We have conducted a variety of heavy metal testing for our cartridges, using Phase 3 California compliance testing as a benchmark.

No. Our CCELL® ceramic wick contains a dry, unprimed atomizer that is only wetted once the reservoir is filled with oil.

Yes. Our metal components are made of SnCo (tin-cobalt) plated brass. We have switched all of our products to a low lead brass and the SnCo plating has been tested to FDA standards and is considered food-grade.

Yes. Jupiter distributes CCELL® technology product lines and our customers have the option to customize and private label with their designs. We pride ourselves on working with a wide array of brands; in fact, most of our orders are custom designed products.

 

Additionally, Jupiter Research proprietary vaporizer devices have been licensed to brands in the U.S. and abroad, such as Kanabo VapePod and Airovapor. To learn more about our partnership with Kanabo, click here.

Yes. We are excited about the future of international vaporizer sales, as legalization continues around the globe, including Canada launching adult-use sales in October 2018 and concentrates later this year (2019). Jupiter Research is working with some of the largest Canadian LPs to design their vaporizer products.

 

International sales represent a growing sector for us, and we have a dedicated team in Canada for our Canadian customers, and London for our European sales in legalized markets such as the Netherlands, Germany, and Spain. We are in the process of opening a warehouse in Ontario, to expand our operations and fulfillment capabilities in the greater Toronto area. 

 

U.S.-based vaporizer sales continue to dominate our sales and revenue mix as new emerging markets develop and expand with new vaporizer adoption rises. We work in each of the U.S.’s legal markets and have significant market share across recreational and medical states.

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