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European Broadband & VoIP
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Overview
European Broadband & VoIP enables companies to understand the distinctive and diverse European broadband landscape as well as the dynamics speeding the shift toward IP-based communication. It analyzes the role of broadband as a Trojan horse delivering "over-the-top" threats to ISPs from the open Internet and examines Net neutrality in Europe. The research examines how declining broadband ARPU will affect ISP strategies and damage fiber business cases and how Multi-play strategies will raise market churn rather than reduce it. Based upon proprietary consumer survey data, extensive market forecasts and high level executive interviews European Broadband & VoIP provides companies with the essential tools to benchmark and understand the European market and to develop successful consumer businesses.
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Research Topics
- Consumer VoIP
- Double Play, Triple Play & Multi-play Strategies
- Fiber and Local Loop Unbundling Business Cases
- Fixed/Mobile Convergence
- Home Gateways
- Internet Service Provider (ISP) Customer Acquisition
- ISP Customer Retention & Up-Sell
- Managing Peer-to-Peer Costs
- "Over-the-top" Voice over IP (VoIP)
- Voice over Instant Messaging
- WiMax
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Charting Piracy
Analyzing File Sharing's Inconvenient Truths
Concept Report
Ian Fogg -
April 18, 2008
Increasingly ubiquitous broadband has created a universal platform for piracy. ISPs have largely curtailed their Internet content businesses, yet have launched IPTV services that are routinely bundled with broadband Internet access.
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Multi-Play Consumer Survey, 2007
Acquisition and Retention in a Colliding Communications and Entertainment Market
Vision Report
Ian Fogg -
March 11, 2008
The mobile, broadband, home phone, and television markets are in the process of colliding as operators diversify into each others' home territory. Multi-play offers are at the heart of this new, emerging single market for communications and entertainment.
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Instant Messaging Growth
Quantifying the Link Between Skype, IM, and Social Networks
Concept Report
Ian Fogg -
January 30, 2008
In 2007, European instant messaging (IM) adoption continued to increase, at the same time that social networking services became higher profile. Many of the international social networks launched localized offerings to target individual country needs.
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Broadband Away Game Strategies
Benchmarking Europe's Historic Operators
Concept Report
Ian Fogg -
January 7, 2008
The pressure to invest in local loop unbundling, IPTV, and FTTx continues to drive ISP consolidation in Europe. Additionally, Europe's incumbents, or historic operators, are seeking growth outside their original home markets.
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Competing with Free Communications
Delivering Revenues from Rising Consumer Adoption of Digital Communications
Vision Report
Ian Fogg -
November 14, 2007
Telecom operators have diversified into TV services, while Internet players have continued to grow their communications audiences that mainly use free services. Operators must assess ways to adapt to the changing communications market.
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Innovative Fring Extends Free Internet Communications Business Models to Mobile
Case Study
Ian Fogg -
November 14, 2007
Fring is a start-up that offers mobile software, which interoperates with Skype, Windows Live Messenger, ICQ, Google Talk, Twitter, and VoIP providers based on session initiated protocol (SIP). Fring also has a partnership with The Cloud, a public Wi-Fi hotspot provider.
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Linksys's Dual-Mode Skype–PSTN Phone Delivers Over-the-Top VoIP Without a PC
Case Study
Ian Fogg -
November 14, 2007
The Linksys CIT-400 interoperates with the Skype network. It is similar to hardware from Philips and Netgear. This product is described as part of Linksys's iPhone product family, but it is not connected with Apple's product of the same name.
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Nokia Embraces the Whole Internet with the N810
JupiterResearch's Take
Concept Report
Ian Fogg -
November 5, 2007
Nokia's N810 is a Linux-based Internet tablet that is the purest hardware example to date of Nokia's embrace of Internet thinking. Although the N810 uses N Series branding—as used across most of Nokia's high-end media smart phones—it includes no built-in phone connectivity. Instead, the N810 offers Wi-Fi, Bluetooth, and GPS. A future model will include WiMAX.
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BT and FON Partner to Share Home Broadband Connections
JupiterResearch's Take
Concept Report
Ian Fogg -
October 5, 2007
Virtual Wi-Fi hotspot provider FON has been seeking ISP partners to increase the scale of its Wi-Fi network. Previously, FON's largest announced ISP partner was France's Neuf. BT's new partnership with FON allows BT's customers to share their broadband connections with strangers. Such customers can access FON Wi-Fi elsewhere for free.
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Newbies
Understanding Young Direct-to-Broadband Consumers
Concept Report
Ian Fogg -
September 12, 2007
Europe's online population continues to increase, rising by seven percent year over year. However, newbies (i.e., having online tenure of less than one year) are increasingly bypassing home dial-up connections. Instead, many of them are initially experiencing the Internet at home through broadband, which is changing their behavior.
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European Broadband Forecast, 2007 to 2012
Determining the Extent and Impact of Broadband Market Maturity
Concept Report
Ian Fogg -
July 31, 2007
Broadband's easy rise to dominance has led to complacency about acquisition tactics among Internet service providers (ISPs). However, market maturity will transform the Internet landscape. As a result, ISPs must change their assumptions.
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Competitive DSL ISPs
Understanding Multiplay Broadband Packaging Strategies in Europe
Concept Report
Ian Fogg -
July 10, 2007
DSL ISPs are the main competitive ISPs in most European countries. Increasingly, they are leveraging local-loop unbundling to enable innovative broadband package tier design, as well as new multiplay bundles.
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