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Overview of Research Methods

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Methodology



Overview of Jupiter Research Methodologies

The core of Jupiter’s analysis is the perspective and opinion of Jupiter’s research professionals. Jupiter analysts are immersed in the industries they cover through ongoing contact with corporate and technology leaders, daily study of trends and events and sharing of their collective professional experience. Individual analyst perspectives are filtered through rigorous collective debate and deliberation, producing research that reflects the combined sensibility of Jupiter’s entire research team.

Analyst perspectives are enhanced and refined through Jupiter-designed market research. Jupiter uses many data research tools, including consumer surveys, systematic polling of industry executives, a rigorous approach to building market forecasting models, and comScore Media Metrix audience measurement data. Specialists with Jupiter’s Data Research group assist analysts in the technical development of these tools, including survey design, sample building, data weighting and data analysis.

>> MARKET FORECASTING: Jupiter builds complex models to forecast user participation, costs and revenue across a broad array of consumer-oriented and B-to-B online markets. These models identify key market drivers and market inhibitors, offering clients clear, analytical ways to think about upcoming changes in their sector. Jupiter’s forecasts go through a rigorous debate process and therefore express the collective judgment, relevant experiences and broad perspectives of Jupiter’s research analysts. All forecasts, modeled by Jupiter’s Data Research group, are also grounded in the close examination of analogous markets, online consumer behavior, market segmentation analysis and historical trend analysis.

>> PRIMARY CONSUMER RESEARCH: Jupiter’s comprehensive research program surveys over 100,000 Internet users each year from around the world in order to build a highly nuanced portrait of the online consumer marketplace. Drawn from online panels of over one million Internet users, these samples offer a detailed and fully representative view of the behaviors, attitudes and intentions of the online user population. Additionally, Jupiter surveys non-Internet users to measure their attitudes and potential adoption of technology. Jupiter’s survey data are available throughout all of its research products, enabling all clients to benefit from the insight and depth of the research.

>> OPERATIONAL BENCHMARK MODELS: Jupiter develops models that determine the current and future costs, infrastructure needs, transaction volume and other operational metrics required to manage expected user demand online. These models measure forecasted operational benchmarks both in aggregate for the industry and by particular site types to help clients appropriately invest in building their interactive technology infrastructure.

>> EXECUTIVE SURVEYS: Jupiter conducts numerous formal surveys each year with leading industry executives to explore their current strategies, attitudes and plans for the future. Benefiting from access to top decision makers, Jupiter executive surveys summarize the perspectives of leading executives in various market sectors.

>> WEB SITE FUNCTIONALITY DATA: Jupiter analysts use WebTrack, a Jupiter-developed database, to measure the uptake of various Web technologies and site features. Based on systematic, quarterly research of nearly 300 consumer and business Web sites, WebTrack explores the distribution of technology, services, content and functionality among top sites.

>> CASE STUDIES: Through regular interviewing of industry executives, analysis of public documents and extensive secondary research, Jupiter puts together hundreds of case studies each year. These write-ups succinctly identify the strategic direction, strengths, weaknesses and key partnerships of all major players in dozens of different market sectors.



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