Constellation Methodology
The Jupiter Constellation Vendor Ranking Methodology
The core of Jupiter's analysis is the perspective and opinion of Jupiter's research professionals. Jupiter analysts are immersed in the industries they cover through ongoing contact with corporate and technology leaders, daily study of trends and events and sharing of their collective professional experience. Individual analyst perspectives are filtered through rigorous collective debate and deliberation, producing research that reflects the combined sensibility of Jupiter's entire research team.
The Jupiter Constellation is a vendor evaluation framework meant to help business executives make decisions about technology. The framework evaluates vendors along two primary dimensions: overall business value and market suitability. A third dimension represents the breadth of functionality for each vendor offering. Using a weighted scorecard, each vendor was evaluated according to the following criteria:
Market Suitability
>> Fiscal viability
>> Tenure in market
>> Ability to deliver on promise
>> Suitability for Web site search
>> Clarity of mission
Business Value
>> Client satisfaction
>> Strength of functionality
>> Pricing stability/predictability
>> Strength of architecture
>> Extent of business user toolset
>> Quality of typical deployment
Breadth of Functionality
>> Appropriate scalability
>> Robustness of computational linguistics
>> Overall feature set scope
>> Support for alternative relevancy
While the three primary dimensions remain constant across all Jupiter Constellations, the number, nature and weight of each of the subcomponents is specific to the field being considered. Jupiter analysts base their evaluation on briefings with the vendors, inquiry and other contact with customers, consideration of deployments, software demonstrations, Executive surveys, and other feedback from the field.
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